Gate House Operator - Casual - St George

Proterra Group

Proterra Group is seeking candidates with a vibrant and energetic personality as an additional Casual Weighbridge Operator/Administrator for our St George Waste Facility.

You will be responsible for providing impeccable customer service and the accurate operation of Council’s ticketing software, as well as the general maintenance and upkeep of the Weighbridge.

You will be supporting our existing team members as the primary point of contact on-site, overseeing inbound & outbound materials, and assisting with other administrative tasks as required.

Our ideal candidate will have strong customer service & communication skills and the ability to maintain composure in a fast-paced environment.  You will be juggling various interactions, including face-to-face, UHF, email, and phone calls, so being able to prioritise tasks independently is crucial.

This position is used to back fill sick and holiday leave periods, so there are no set or guaranteed hours. If you're interested in a relief role please throw your name in the ring, otherwise please pass this onto anyone who's looking.

In this role you will:

• Provide high level customer service to our valued customer base.
• Operate ticketing software to capture data for all incoming and outgoing loads.
• Provision of invoice and EFTPOS reconciliation
• Hold a current driver licence.
• Hold a White Card or equivalent.
• Assist onsite customers with the correct unloading areas.
• Liaise with Council contractors and vendors.

Administration support where required:

• Sound knowledge of Microsoft (Outlook, Word, Excel, and Teams)
• Reconciliation documentation as required.
• Some money handling will be required.
• Answering phone enquiries.
• Handle customer enquiries

Some manual labour will be required for this role.

This role is a great fit for you if you:

• Have high attention to detail in work output.
• Enjoy a great mix of outdoor duties coupled with a customer service focus.
• Are a team player and hold a high regard for safety policies and procedures.

What we offer:

A friendly and supportive work environment.

You will be rewarded with a competitive hourly rate plus penalty rates.

Be part of a highly recognised family run company.

Ongoing career and development opportunities.

Contact:  careers@proterragroup.com.au

Phone – Anni Colbran – 0418 590 453